FAQ
FAQ
Frequently Asked Questions
Got questions? we've got answers.
Q1 How does SmartLook help reduce time spent on audits?
Traditional audits can take hours due to manual photo capture, note-taking, and post-processing. SmartLook streamlines this process by automating shelf scanning and real-time analysis—cutting audit time by up to 70% using on-device AI.
Q2 Can SmartLook function in stores with no or weak internet?
Yes! SmartLook is fully offline. It runs directly on the device without needing cloud connectivity, allowing your field teams to audit confidently—even in rural or low-connectivity areas.
Q3 Does SmartLook work with our existing SFA or retail execution app?
Absolutely. SmartLook is a lightweight SDK (under 5MB) that seamlessly integrates into any Android or iOS SFA app. Integration typically takes less than 16 hours of development time.
Q4 How accurate is SmartLook for price tags, shelf share, and compliance?
SmartLook achieves up to 98% accuracy in SKU detection and shelf analysis. Its deep learning models are trained specifically for retail environments, product packaging variations, and shelf dynamics.
Q5 What happens to the photos and data captured during audits?
SmartLook prioritizes data privacy. It does not store or transmit images. All recognition and processing happen entirely on-device—keeping your data safe and secure.
Q6 Can SmartLook support price and promo compliance checks?
Yes. SmartLook identifies product positions, price tags, and any mismatches between planograms and reality. It automatically flags incorrect pricing or product placement during the audit.
Q7 What’s needed to deploy SmartLook across our field team?
Deployment is fast and hassle-free. SmartLook runs on standard Android and iOS devices—no special hardware required. Once integrated, it’s ready to use with minimal training.
Q8 How does SmartLook stay accurate over time?
SmartLook is built on a continuous delivery framework. It regularly updates its recognition models using fresh field data to stay current as new SKUs, packaging, and store layouts evolve.